Privacy Policy
Last Updated: January 1, 2026
1. Information We Collect
We collect several types of information from and about users of our Platform:
Personal Information
- Name and contact details
- Email address and phone number
- Date of birth and age
- Gender and preferences
- Location information
Profile Information
- Profile pictures and videos
- Bio and description
- Interests and hobbies
- Occupation and education
- Relationship preferences
Usage Data
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Search queries
- Interaction with other users
Payment Information
- Subscription details
- Payment method (processed securely)
- Transaction history
- Billing address
2. How We Use Your Information
We use the information we collect for various purposes:
- To provide and maintain our service: Create and manage your account, process payments, and provide customer support.
- To improve our Platform: Analyze usage patterns, develop new features, and enhance user experience.
- To communicate with you: Send service updates, respond to inquiries, and provide marketing communications (with your consent).
- To ensure safety: Monitor for fraudulent activity, enforce our terms of service, and protect user safety.
- To personalize your experience: Show relevant matches, suggest connections, and customize content.
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With other users: Your profile information (name, age, bio, interests) is visible to other users based on your privacy settings.
- With service providers: We engage third-party companies to provide services like payment processing, data analysis, and customer support.
- For legal reasons: We may disclose information if required by law, to protect our rights, or to ensure user safety.
- Business transfers: In connection with any merger, sale of company assets, or acquisition.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Secure payment processing through trusted partners
- Regular staff training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you.
Right to Rectification
Correct inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal information ("right to be forgotten").
Right to Restrict
Limit how we use your personal information.
To exercise any of these rights, please contact us at privacy@hooknromance.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Platform and hold certain information.
7. Children's Privacy
Our Platform is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
8. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Nigeria and choose to provide information to us, please note that we transfer the data to Nigeria and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
9. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
10. Third-Party Services
Our Platform may contain links to third-party websites or services that are not owned or controlled by Hook 'n' Romance. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
We strongly advise you to review the privacy policy of every site you visit.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@hooknromance.com
- By phone: +234 701 997 4914
- By mail: Data Protection Officer, Hook 'n' Romance, 123 Love Lane, Victoria Island, Lagos, Nigeria
Hook 'n' Romance Data Protection Commitment
We are committed to protecting your privacy and ensuring a safe dating experience.